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Data Privacy Statement

Gastroenterologie Olten
Fachärzte für Gastroenterologie und Innere Medizin
Ziegelackerstrasse 5
4600 Olten
E-mail: gastroenterologie.olten@hin.ch
Web: www.olten-gastroenterologie.ch

New data protection regulations as of 1st September 2023.

Privacy Policy

Effective date: 2nd October 2023:

At Gastroenterologie Olten, we are committed to protecting your privacy and making sure that your personal data is secure. This privacy policy describes how we record, use and forward your personal data when you visit our practice, communicate with us or interact with our website.
Please take a moment to read through and understand this information that explains how we handle your data.

1. Information collected by us

We may record various types of personal data that includes, but is not limited to:

● Contact information (such as your name, address, telephone number, e-mail address)
● Information relating to your medical history and health
● Insurance data
● Payment and billing information
● Records relating to your interactions with our practice (such as appointments and communication)
● Information that we obtain via our website and electronic patient records (such as your IP address and cookies)

2. How we use your information

We use your personal data for the following purposes:

● Providing medical care and treatment
● Managing appointments and patient records
● Processing insurance claims and bills
● Sending appointment reminders and important health information
● Improving our medical services
● Complying with statutory and official obligations
● Providing general information about our practice and our services via our website
● Correctly displaying and optimising the contents of our website
● Ensuring that our IT infrastructure is functioning 

3. Use of our website

As you use our website, a range of general data and
information are collected. This general data and information are stored in
log files on the server. The following data may be recorded:

● The browser types and versions that are used
● The operating system used by the accessing system
● The website from which an accessing system accesses our website (known as the referrer)
● The sub-sites that are controlled via the accessing system on our website
● The date and time when the website was accessed
● An Internet protocol address (IP address)
● The Internet service provider of the accessing system
● Other similar data and information that serves to prevent hazards in the event that our IT systems are attacked.

a. Cookies and tracking technologies
Our website may use cookies and tracking technologies to analyse and improve its user friendliness. Cookies contain what is called a cookie ID. This is a unique ID for the cookie that enables it to assign websites and servers to a specific Internet browser. A specific Internet browser can be recognised and identified by its unique cookie ID. You can manage the cookie settings via your browser settings. Such information about the use of this website (including your IP address) may be transmitted to servers abroad where it is saved, as is the case with Google Analytics. By using our website, you declare that you agree to this data being transmitted.

b. Communication options
The website for our medical practice contains information that enables fast, electronic contact and direct communication. It also includes a general address for what is called electronic post (e-mail address). If you contact us via one of the methods of communication offered on our website, your information will be used exclusively for processing and replying to your request.
Please note: The confidential transmission of your data is not guaranteed. For this reason, you should not use this type of communication to transmit any confidential data (medical concerns etc.).

c. Consent and disclaimer
By using this website, you declare that you agree to the processing of your personal data in accordance with this privacy policy. Our medical practice offers its services solely in Switzerland and is directed only at those persons who are resident in Switzerland. The medical practice rejects any liability for the use of this website.

4. Forwarding of information

We may forward your personal data on to the following bodies:

● Healthcare professionals within our practice for the purpose of treatment
● Medical specialists in the event of a transfer
● Diagnostic laboratories
● Insurance providers for processing claims
● Regulatory and judicial authorities where prescribed by law
● Service providers who assist us with running our practice (such as IT support, settlement services)
● Partners of third parties with your express consent

5. Your rights
As a patient, you have certain rights relating to your personal data:

a. Access
You are entitled to view your medical documents and to request a copy.

b. Correction
You can request inaccurate or incomplete information
to be corrected.

c. Deletion
Under certain circumstances, you can request your data to be deleted.

d. Objection
You are entitled to object to the processing of your data for certain purposes.

e. Data portability
You may request a copy of your data in a structured, digital format.

f. Revocation of consent
If we rely on your consent to the processing, you can also revoke it at any time.

6. Security measures
We take data security seriously and take appropriate
security measures to protect your data from unauthorised access or disclosure.


7. Changes to the privacy policy
We reserve the right to update this privacy policy so that we can take into account changes
to our practices or statutory requirements. All changes will be published on our website.

8. Contact information
If you have any questions, concerns or requests relating to your privacy, please contact our data protection officer:

MOD1 AG
Aeschenplatz 6
4052 Basel
Switzerland
Tel.: +41 (0)61 721 11 27
info@mod1consulting.com

We are committed to ensuring the protection and safety of your personal data.
Thank you for choosing Gastroenterologie Olten for your health care.
Gastroenterologie Olten

062 287 80 60